IPad Air is Locked

I updated my IPad Air but cannot restart it because I forgot my Passcode.

iPad Air, iOS 9

Posted on Jan 6, 2020 10:26 AM

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Top-ranking reply

Level 10

103,431 points

Posted on Jan 6, 2020 10:27 AM

Hello,

Unfortunately you must now fully restore your iPad to factory settings.

Please refer to the following Apple Support documents.

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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Top-ranking reply

Level 10

103,431 points

Jan 6, 2020 10:27 AM in response to Triggerfish-II

Hello,

Unfortunately you must now fully restore your iPad to factory settings.

Please refer to the following Apple Support documents.

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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IPad Air is Locked

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