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User profile for user: Swan_1234
Swan_1234 Author
User level: Level 1
4 points

Problem

 I am not able to play videos which are saved in my iphone gallery. A small circle appears as I open a video. It looks as if the video is buffering. Why so?

Posted on Jan 6, 2020 1:56 AM

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User profile for user: chuck_3rd
chuck_3rd
User level: Community Specialist

Jan 8, 2020 9:55 AM in response to Swan_1234

Hello and welcome to Apple Support Communities, Swan_1234.


If I understand your post correctly, you are unable to play a video stored on your iPhone. I’d like to help.


Follow the steps in this article to play videos in the Photos app:


View photos and videos on iPhone


If you are using another app follow these steps:


If an app unexpectedly quits, stops responding, or won’t open


Let us know if that resolves this issue for you. 


Thanks for using the Apple Support Communities. Take care.

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