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Level 1

4 points

i cannot unlock the ipad it appears frozen and fully charged

My ipad is fully charged and seems like the screen is frozen and I can’t enter the numbers on the screen to unlock

iPad, iOS 13

Posted on Jan 3, 2020 3:43 AM

Top-ranking reply

Level 10

166,585 points

Posted on Jan 3, 2020 3:53 AM

Try the forced restart in this support article.

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