can't get catalina update

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Level 1

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can't get catalina update

When I try to get the Catalina upgrade via software update I get the message that my computer is up to date with Mojave. If I try via the app store i get told that the app isn't available.

iMac 21.5", macOS 10.14

Posted on Jan 2, 2020 6:48 PM

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Answer 1

Top-ranking reply

dialabrain

Level 10

135,383 points

Jan 2, 2020 8:42 PM in response to BFG47

Run this command in the Terminal then reopen System Preferences > Software Update.

sudo softwareupdate --reset-ignored

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Answer 2

Kappy

Level 10

361,995 points

Jan 2, 2020 7:49 PM in response to BFG47

Macs That Run Catalina

MacBook, 2015 and later
MacBook Air, 2012 and later
MacBook Pro, 2012 and later
Mac mini, 2012 and later
iMac, 2012 and later
iMac Pro, 2017 and later
Mac Pro, 2013 and later

To find the model identifier open System Profiler in the Utilities' folder. It's displayed in the panel on the right. You may also find the complete model information by selecting About This Mac from the Apple menu.

How to upgrade to macOS Catalina

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