Activation lock

Please help me unlock my iPad. Been looked for 2 years now

iPad 2

Posted on Jan 2, 2020 6:36 PM

Reply
2 replies

Jan 2, 2020 6:42 PM in response to Joycruz01

Assuming you are the original owner, start with the two links below :


https://support.apple.com/en-us/HT201354

https://support.apple.com/en-us/HT201487


It this doesn't help, find the original purchase receipt with the iPad serial number on it and present it and the iPad to you Apple Store Genius Bar for assistance.


Now, if you are not the original buyer and you don't know who's Apple ID is tied to the iPad, only they can help you.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Activation lock

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.