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Markstarto Author

Level 1

8 points

itunes not detecting iphone xr

itunes is not detecting my iphone xr? Had a previous iphone XR and got a new one cause I had cracked the screens. Phone was working fine until the new one. itunes does not recognize it. iphoto does detect the phone and a friends Mac book also works. My itunes and iphone both have the latest software updates. Although I could not restore my new phone from a saved backup cause my old iphone was running the iOS 13 beta 13.3.1. and newest update available is 13.3. I tried everything I have read online to fix this but have not been successful.

iPhone XR

Posted on Jan 2, 2020 10:29 AM

Top-ranking reply

kb1951

Level 10

124,961 points

Posted on Jan 2, 2020 10:32 AM

See if this helps: https://support.apple.com/en-us/HT204095

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itunes not detecting iphone xr

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