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I bought my new iPhone in your amazon store. I live in Russia. I get sim not valid when I use my sim. Can you help me?
iPhone 11, iOS 13
If the phone was advertised as carrier unlocked, contact Amazon for a return/refund.
If the phone was advertised as carrier unlocked, contact Amazon for a return/refund.
I cant return it because the phone is already in Russia
Apple does not have a store in Amazon, and Amazon is not an authorized reseller for Apple. Why can you not return the iPhone to Amazon, that is an online mailing service.
Sim not valid
