locked ipad set up by grandchildren and then details altered,

Grandkids set up my new ipad 7 and then gave it to me when they came overseas to visit me. I had some problems so a male friend set me up with a new email address which I think was linked to the iTunes account. I entered wrong password too many times as I am not very tech literate and the ipad became disabled. Had another friend help me with it as I live in a country with no apple help. She was able to research enough for us to start getting problem fixed. Have done a restore but it wont finish setting up as set up to an apple account already. I don't know that email address it was changed to and the man who changed the email address doesn't remember what he changed it to. When I got to the forgotton apple id, it doesn't have any record of the email address ( which I don't know). And when I come across one it may like it says the birthday doesn't match. HELP. I can I fix this and get to use my new ipad

iPad (6th gen) WiFi, Cellular

Posted on Jan 1, 2020 1:38 AM

Reply
1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

locked ipad set up by grandchildren and then details altered,

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.