Upgrade MacOS to Catalina Connection Problem

Hello. Thanks for clicking my question.

I have problem to upgrade to Catalina, it was network problem. But, actually my wifi is fast and stable enough. When downloading, always error and the message said "the network connection was lost". I tried it more than hundred of times and still the same. The problem is the download starts from beginning.

Is there another way to download mac update so at least when the problem happen it not start download from beginning. Its more than 8GB btw 😣

Please help....


MacBook Pro 13”, macOS 10.14

Posted on Dec 28, 2019 07:53 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 28, 2019 08:05 PM

Instead of using WiFi try a cabled connection to your router, do not use the mac whilst the download is in progress and if you have any other devices that share your internet connection then do not use them either.

4 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Upgrade MacOS to Catalina Connection Problem

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.