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My son forgot his apple ID and password, he's locked out

My son changed his password, can't remember it and his iphone XR is now disabled. In addition, he can't remember his apple ID. Unfortunately, his iPad is set up with my apple ID, but his phone was set up with something else. We're visiting family in the middle of Nebraska, without access to an Apple store.

What do I do?

Posted on Dec 27, 2019 6:39 AM

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Question marked as Top-ranking reply

Posted on Dec 27, 2019 6:41 AM

Disabled device: https://support.apple.com/en-us/HT204306


forgot Apple ID: https://iforgot.apple.com/password/verify/appleid

3 replies

My son forgot his apple ID and password, he's locked out

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