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jcastillo20 Author

Level 1

4 points

my connected iPod touch will not let us download anything!! even free apps

we have a new iPod touch 7th gen. its connected to our existing apple acct.

and shows up when searched for. However if your using iPod it will not allow you to download any apps at all!! keeps referring us to a error thru iTunes?? or trying to get us to update billing and payment methods.

our billing and payment stuff is all accurate and works on any other device.

what are we missing??

thx

Posted on Dec 25, 2019 9:49 AM

Top-ranking reply

QuickPost

Level 10

103,365 points

Posted on Dec 25, 2019 12:09 PM

Hello,

I suggest that you reach out to Apple for assistance.

Contact AppleCare

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my connected iPod touch will not let us download anything!! even free apps

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