pairing iphone and apple watch

I am trying to pair a new apple watch series 5 to my sons iphone 6. Pairing keeps failing. I keep getting message that iphone ios must be updated, but it is updated to latest version; 12.4.4

apple watch message also noted phone must have ios version of 12 or later. trying to figure out what to do!


iPhone 5s, iOS 11

Posted on Dec 25, 2019 08:04 AM

Reply
2 replies

Dec 25, 2019 08:21 AM in response to kap918

A new apple watch 3 or 5 will NOT pair with an iphone 6 or lower,a new apple watch 3 and 5 have software version watchos6 on them,this requires an iphone with ios13 or higher on them.Iphones with ios13 are an iphone 6s, or higher.Iphone 6 can only update to ios12 maximum.

You have 14 days to return the watch for a full refund.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

pairing iphone and apple watch

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.