You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Bought an Apple Watch that is still connected to its original owner

I bought an Apple Watch off of the Facebook market for my husband for Christmas. Trying to hook it up to his phone and it seems the watch is still connected to find my iPhone from its original owner so we can’t set it up to his phone. Is there anything I can do so that I can hook it up to his phone? I can’t get ahold of the original owner to disconnect it.



[Re-Titled by Moderator]

Apple Watch

Posted on Dec 25, 2019 5:47 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 25, 2019 6:21 AM

No; the activation lock is an anti-theft measure. Check the Facebook Marketplace documentation for a buyer protection policy.


(177276)

1 reply

Bought an Apple Watch that is still connected to its original owner

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.