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Hi, i have an generation 6 ipad was purchased in this October from Costco, want to have it returned to apple store. Can I?


thank you

Wendy

Posted on Dec 24, 2019 01:45 PM

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Question marked as Top-ranking reply

Posted on Dec 24, 2019 01:51 PM

You can have it repaired by Apple: iPad Repair - Official Apple Support


You would return it to Costco if it is within their return policy but you could only return it to Apple if you purchased it at an Apple Store or Apple online and then only within their 14 day return policy.

2 replies

Dec 24, 2019 01:51 PM in response to Wendydydong

If you buy a device directly from Apple, then you have 14 days to return it no questions asked. if you buy it from a retailer, you will need to check their return policy. I do not shop at Costco, so I am not familiar with theirs, but it appears that you may not be able to return a 2 month old device - but do check with them. Apple is not an option - if you have a problem though, do take it to Apple since you will be within the warranty period.

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