Backup

How can I backup my phone if my phone is physically broken and not able to be unlocked?

I have not backed up my phone since 06/15/19. I am planning on getting a new iPhone 11, and I want to back up my old phone for mainly my pictures. How can I achieve this if my old phone is broken?

Please help.

iPhone 7 Plus, iOS 13

Posted on Dec 20, 2019 4:06 PM

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Posted on Dec 20, 2019 4:15 PM

You can't back it up if you can't turn it on. If you were syncing photos with iCloud, the photos should still be there, and you can download them on your new phone.

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