Subscription cancellation.

Hi,

My son tapped on an instagram link for an app. I did not want to commit to any subscription. Unfortunately, after a week I got an email about a billing that had happened on my card. I tried to cancel from the apple ID subscriptions on an Iphone but I do not have an option to cancel. Kindly assist, this is a weekly charge and it's a nuisance to me.

Looking forward for a positive response.

Thanks,

iPhone 6, iOS 12

Posted on Dec 20, 2019 4:16 AM

Similar questions

subscription cancellation Hi There, To day i get an email about the Qr Code Scanner - subscription. : I 100% sure do NOT want to use this app. I try to cancel the subscription . I try to delete my bank card from the app store, but i can't because i have an actives subscription. Only this app what i don't want. Please delete the payment. Br, Botond [Image Edited by Moderator to Remove Personal Information]
1173 3
How to cancel a subscription Hello there, I hope this email finds you well. I just wanted to ask is there anyway you could refund my money as a few minutes ago I didn’t even know I had agreed to pay R609.00 for a subscription app. It had said there is a 7 day free trial snd put my finger print in my phone because I had thought it was only going to take my money after 7 days, in which I would have cancelled my subscription before that, but instead it took the money straight away, I did not want to pay so much for the subscription. The app is called picsart and my Apple ID is **** Please could you get back to me Kindest regards Serena [Personal Information Edited by Moderator]
564 1
cancellation of a subscription I cancel a subscription in the first day because I did not like the app and after that I received a mail about a payment. What happened? Thank you and I really need an advice really quickly.
559 5

1 reply

kb1951

Level 10

125,939 points

Dec 20, 2019 4:39 AM in response to nelsonfromnairobi

See here to cancel a subscription: https://support.apple.com/en-us/HT202039

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Subscription cancellation.

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up