People in Photos: "0 Photos Scanned" since Catalina upgrade

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Level 1

19 points

People in Photos: "0 Photos Scanned" since Catalina upgrade

I upgraded to Catalina (15.2) over 48 hours ago.

Yet when I open Photos and go to People tab, it is stuck at "0 Photos Scanned".

Photos has been closed for at least 12 hours and it still stays "0 Photos Scanned". My computer is an iMac so obviously it's always connected to power.

I can see that photoanalysisd is never active once I close Photos. Strangely enough I only see it active when Photos is open (though intermittently).

My library has ~60K photos (around 330GB).

I googled for this and few people also have the issue but haven't seen any solution.

iMac 27" 5K, macOS 10.14

Posted on Dec 19, 2019 2:48 PM

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Answer 1

léonie

Level 10

200,525 points

Dec 20, 2019 9:49 AM in response to aaSwebmaster

I have seen the first progress for "People scanned" after three days.

Try to restart the Mac, then launch Photos, to start the background processes, then minimise Photos in the Dock and wait. Frequently restarting the Mac seems to help, if the background processes are not running.

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Answer 2

aaSwebmaster Author

Level 1

19 points

Dec 21, 2019 12:51 AM in response to léonie

The reason I was alarmed is that on my MacBook Pro which I upgraded a week earlier, the process seemed to start right away. My MacBook Pro was running super hot when plugged in due to this which is how I noticed it.

on the iMac I ended up doing a few things after posting here:

restart
log out and back in
disable photoanalysisd as per https://dev.to/gjbianco/controlling-photoanalysisd-3j2a, restart, re-enable

In the end the process started yesterday so indeed 3 days after the upgrade. It was very slow at first then really fast over night.

So patience seems to have solved it...

Thanks léonie for responding. I saw you had helped on the previous complaint about this too: https://discussions.apple.com/thread/8243349?answerId=32885318022#32885318022

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Answer 3

léonie

Level 10

200,525 points

Dec 21, 2019 2:21 AM in response to aaSwebmaster

You're welcome. 😊

When I want the photoanalysisd and other background processes to pause for a while I simply restart the Mac and do not launch Photos again. It will take a while before the system is launching the background processes again, if I do not force it by launching Photos.

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Answer 4

Romain_M

Level 1

4 points

Dec 21, 2019 12:50 AM in response to léonie

(wrong account)

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People in Photos: "0 Photos Scanned" since Catalina upgrade

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