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Cannot Reset Security Questions what do I do?

that is the message I get when I try to reset my security questions. What do I do?


iPhone 6s, iOS 13

Posted on Dec 17, 2019 7:30 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 17, 2019 7:37 AM

If the message includes that there is not enough information, contact Apple ID Support.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat    Work through the screens to get a chat option. 


Apple Support using Twitter


Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  


From the article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID

1 reply
Question marked as Top-ranking reply

Dec 17, 2019 7:37 AM in response to vallavicks

If the message includes that there is not enough information, contact Apple ID Support.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat    Work through the screens to get a chat option. 


Apple Support using Twitter


Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  


From the article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID

Cannot Reset Security Questions what do I do?

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