User profile for user: JaysAlvarez
JaysAlvarez Author
User level: Level 1
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iCloud Back-up

Why am I not able to back-up my phone (family sharing) despite my iCloud having 1.76 TB still available?

iPhone 11 Pro Max

Posted on Dec 15, 2019 7:30 PM

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User profile for user: Demo
Demo
User level: Level 10
166,693 points

Posted on Dec 15, 2019 7:44 PM

There are a few suggestions in here, but I don’t know how useful they will be.

If you can't back up to iCloud or restore from iCloud backup failed - Apple Support


I would try the basics, try another WiFi network, restart your device, force restart your device, power cycle your router or any combination of those things.

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User profile for user: Demo
Demo
User level: Level 10
166,693 points

Dec 15, 2019 7:44 PM in response to JaysAlvarez

There are a few suggestions in here, but I don’t know how useful they will be.

If you can't back up to iCloud or restore from iCloud backup failed - Apple Support


I would try the basics, try another WiFi network, restart your device, force restart your device, power cycle your router or any combination of those things.

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