You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

JaysAlvarez Author

Level 1

4 points

iCloud Back-up

Why am I not able to back-up my phone (family sharing) despite my iCloud having 1.76 TB still available?

iPhone 11 Pro Max

Posted on Dec 15, 2019 7:30 PM

Top-ranking reply

Demo

Level 10

166,585 points

Posted on Dec 15, 2019 7:44 PM

There are a few suggestions in here, but I don’t know how useful they will be.

If you can't back up to iCloud or restore from iCloud backup failed - Apple Support

I would try the basics, try another WiFi network, restart your device, force restart your device, power cycle your router or any combination of those things.

View in context

iCloud Back-up

Similar questions