My iPhone is disabled because I don’t know what my passcode is

so every time it is disabled and I enter the wrong passcode it disables again and I cannot use it...help


Posted on Dec 12, 2019 4:15 PM

Reply
Question marked as ⚠️ Top-ranking reply
2 replies
Sort By: 

Dec 12, 2019 4:28 PM in response to SSKMM

follow these steps

  1. hook the device to a computer
  2. backup the device
  3. shut down the device
  4. power on the device while holding the home button
  5. the computer will get a message in iTunes that says the device is not working properly
  6. press restore
  7. when the restore finishes iTunes will ask you if you want to restore it from a backup or start fresh


passcode removed


If you would like to know how this works I am happy to tell you

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My iPhone is disabled because I don’t know what my passcode is

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.