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why won't my computer update?

Why can't I update my computer?


iMac 27", macOS 10.13

Posted on Dec 12, 2019 2:05 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 12, 2019 2:19 PM

Perhaps these definitions will help..


10.13.5 to 10.13.6 = Update

10.13.x to 10.14.x = Upgrade


See if you can upgrade to 10.12, 10.13, 10.14, or 10.15, see sys requirements...

https://support.apple.com/kb/sp742?locale=en_US

https://itunes.apple.com/us/app/macos-sierra/id1127487414?ls=1&mt=12

https://support.apple.com/kb/sp765?locale=en_US

https://itunes.apple.com/app/macos-high-sierra/id1246284741?mt=12

https://support.apple.com/kb/SP777?locale=en_US

https://itunes.apple.com/us/app/macos-mojave/id1398502828?mt=12


macOS Catalina - Technical Specifications

General Requirements

▪ OS X 10.9 or later

▪ 4GB of memory

▪ 12.5GB of available storage (OS X El Capitan 10.11.5 or later)*

▪ Some features require an Apple ID; terms apply.

▪ Some features require a compatible internet service provider; fees may apply.

Mac Hardware Requirements

For details about your Mac model, click the Apple icon at the top left of your screen and choose About This Mac. These Mac models are compatible with macOS Catalina:

▪ MacBook (Early 2015 or newer)

▪ MacBook Air (Mid 2012 or newer)

▪ MacBook Pro (Mid 2012 or newer)

▪ Mac mini (Late 2012 or newer)

▪ iMac (Late 2012 or newer)

▪ iMac Pro (2017)

▪ Mac Pro (Late 2013 or newer)


1 reply
Question marked as Top-ranking reply

Dec 12, 2019 2:19 PM in response to Vgolia

Perhaps these definitions will help..


10.13.5 to 10.13.6 = Update

10.13.x to 10.14.x = Upgrade


See if you can upgrade to 10.12, 10.13, 10.14, or 10.15, see sys requirements...

https://support.apple.com/kb/sp742?locale=en_US

https://itunes.apple.com/us/app/macos-sierra/id1127487414?ls=1&mt=12

https://support.apple.com/kb/sp765?locale=en_US

https://itunes.apple.com/app/macos-high-sierra/id1246284741?mt=12

https://support.apple.com/kb/SP777?locale=en_US

https://itunes.apple.com/us/app/macos-mojave/id1398502828?mt=12


macOS Catalina - Technical Specifications

General Requirements

▪ OS X 10.9 or later

▪ 4GB of memory

▪ 12.5GB of available storage (OS X El Capitan 10.11.5 or later)*

▪ Some features require an Apple ID; terms apply.

▪ Some features require a compatible internet service provider; fees may apply.

Mac Hardware Requirements

For details about your Mac model, click the Apple icon at the top left of your screen and choose About This Mac. These Mac models are compatible with macOS Catalina:

▪ MacBook (Early 2015 or newer)

▪ MacBook Air (Mid 2012 or newer)

▪ MacBook Pro (Mid 2012 or newer)

▪ Mac mini (Late 2012 or newer)

▪ iMac (Late 2012 or newer)

▪ iMac Pro (2017)

▪ Mac Pro (Late 2013 or newer)


why won't my computer update?

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