You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Safari does not load web pages

Safari can't loading any webpage and it crashes as soon as I open the preferences. How can I solve the problem?

MacBook Pro 13”, 10.14

Posted on Dec 12, 2019 2:02 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 12, 2019 7:00 PM

Safari can’t open a website


 Safari – slow page loads


 Safari - Unsupported third-party add-ons may cause Safari to unexpectedly quit or have performance issues


Safari doesn't load a page or webpage items are missing


Web Content not responding


Are you running any anti - virus programs? Using a VPN?


Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account 


Safe Mode - About


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin


Etrecheck – System Information


Web site version if required.  https://etrecheck.com

4 replies
Question marked as Top-ranking reply

Dec 12, 2019 7:00 PM in response to DavideMal

Safari can’t open a website


 Safari – slow page loads


 Safari - Unsupported third-party add-ons may cause Safari to unexpectedly quit or have performance issues


Safari doesn't load a page or webpage items are missing


Web Content not responding


Are you running any anti - virus programs? Using a VPN?


Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account 


Safe Mode - About


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin


Etrecheck – System Information


Web site version if required.  https://etrecheck.com

Safari does not load web pages

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.