Cannot open Pages document after updating to Catalina
I hadn't tried to open a pages document since updating the operating system. I went to the App Store already to see if Pages needed to be updated but there was nothing to update. Please help.
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I hadn't tried to open a pages document since updating the operating system. I went to the App Store already to see if Pages needed to be updated but there was nothing to update. Please help.
THANK YOU!!!! It worked for me too!! At first I forgot to restart so it did not work, but then went through the process again of moving to trash, restarting then downloading again. Viola! Thank you so much for calling and commenting on my post, truly awesome. :)
Finally working! Chatted with Apple Support who recommended reinstalling Pages. That required deleting Pages and restarting iMac. Downloaded Pages again after 1st attempt hung. Got it to install today and now have access to my documents. PDF export works but have not tried the .docx documents yet. Sent Apple a concerned 😟 review of Pages and poor integration and testing of products.
Your not the only one, this is a major issue with my mac. Pages will not save any new files as well. I'm beyond frustrated. I even went to Chat with an Apple Support person and they helped me open a file but now, I can't even get Pages to save files.
Oh my goodness, not good. And no answer on when they anticipate getting it fixed? Is the actual Word software having issues? Wonder if downloading that would be a better option and not have issues when updating the system. Thanks for the reply, at least I know I'm not alone.
Definitely not alone. Cannot open Pages nor .docx documents. I have many Pages documents that I use as a template. Catalina has caused them to not open. When I got notified to update Pages, I tried multiple times to update but it never updated. I am on the latest version so I don't know if the update resolved itself. Today it crashed when I tried creating a new document with a cut and paste. May need to call Apple.
update: Well I did two complete shut down and restarts and it worked... at least temporarily (here's hoping). Though when I completely shut down and powered back up I got a window that said " did you forget your password?" and gave me three options to sign in if I had lost/forgotten my apple password.. so i just don't know what in the world is going on? I did find a virus on my computer yesterday, but it was associated with Safari . Not sure if this has anything to do with anything.
Not sure if you deleted it and then restarted. But I just moved mine to trash, restarted the computer and then reinstalled and I'm good to go now...hopefully nothing else happens. Try that if you're still having issues. Good luck!
Cannot open Pages document after updating to Catalina