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iTunes

Hey guys, I went and got $20 iTunes card I have scanned it and payment has gone through so there is $$$ in my iTunes, but it’s is not letting me buy music? What should I do now

iPhone 6s, iOS 12

Posted on Nov 29, 2019 1:56 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 29, 2019 2:00 AM

Check your remaining credit/funds on your settings:


Settings > Tap your name > iTunes & Appstore > Tap your Apple ID > "View Apple ID" > Sign In > "Add funds on your Account/Apple ID"


If it's reflecting check the exact error you received when purchasing, You can either restart your device or Sign out and Sign in on iTunes and Appstore.


Try calling apple support as well https://support.apple.com/

2 replies
Question marked as Top-ranking reply

Nov 29, 2019 2:00 AM in response to AMarneros

Check your remaining credit/funds on your settings:


Settings > Tap your name > iTunes & Appstore > Tap your Apple ID > "View Apple ID" > Sign In > "Add funds on your Account/Apple ID"


If it's reflecting check the exact error you received when purchasing, You can either restart your device or Sign out and Sign in on iTunes and Appstore.


Try calling apple support as well https://support.apple.com/

iTunes

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