Activation lock

I bought an ipad gen 2 from.a thrift store, worked great for a week.but.just now it went.into activation lock mode. How can I erase it back to default. Getting.help from the owner odd impossible since I have no idea who that is.

iPad 2

Posted on Nov 25, 2019 01:53 AM

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Posted on Nov 25, 2019 01:54 AM

If a used iOS device has been 'Activation locked' then only the previous owner can unlock it, either by providing you with the account ID and password, or by removing it from his list of devices (as he should have done before selling it).

As you are unable to contact him to do this then I'm afraid you will not be able to use the device - there is no other way of unlocking it at all. Apple cannot unlock it for you, nor find the previous owner for you, and neither can the websites that offer to unlock it for a fee: these are scams.


You should if possible return it to wherever you bought it and ask for a refund as in this event the device is completely useless.

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Question marked as Top-ranking reply

Nov 25, 2019 01:54 AM in response to Karma3one3

If a used iOS device has been 'Activation locked' then only the previous owner can unlock it, either by providing you with the account ID and password, or by removing it from his list of devices (as he should have done before selling it).

As you are unable to contact him to do this then I'm afraid you will not be able to use the device - there is no other way of unlocking it at all. Apple cannot unlock it for you, nor find the previous owner for you, and neither can the websites that offer to unlock it for a fee: these are scams.


You should if possible return it to wherever you bought it and ask for a refund as in this event the device is completely useless.

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Activation lock

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