Mail app not working properly. I can't access mail preferences.

I want to access mail preferences and the popup window opens empty/blank.

How can I solve this?

Posted on Nov 19, 2019 08:59 AM

Reply
1 reply

Nov 19, 2019 09:47 AM in response to JairoA

Hello Jairo,


Quit mail.


Finder>Go>Go to Folder, copy & Paste:

~/Library/Containers/com.apple.mail


Highlight all the contents.

Then right-click and choose "New Folder with Selection”. Do not move the new folder from this current location.


You can close the Finder window.

The next step will be to restart the Mac and test


After the computer is restarted, open the Mail Preferences to see if it opens properly.

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Mail app not working properly. I can't access mail preferences.

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