Trouble with Mail mailboxes on IMAP account

Hi,


My host seems to have changed some folders in my IMAP mail accounts.


So, when I'm witing an email, I get this annoying pop-up as soon as Mail wants to save it to Drafts, which i can't click away, as it keeps coming back half a second later.

Only option is to Force Quit mail, re-open mail, close the window of the mail I was writing without saving the draft...before Mail attempts again to save it ti Drafts.



I've contacted my host, who told me to rename may Drafts folder, but Mail won't let me! It just changes is instantly back to INBOX.Drafts



When I it Enter.....tadaaa!



Oh, and now i get



Any help would be much appreciated.


Thanks,


Jonathan


MacBook, macOS 10.15

Posted on Nov 16, 2019 07:14 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 17, 2019 05:50 AM

Problem solved!


Under the account --> Server settings, a prefix was set to INBOX. I deleted that prefix, now everything works fine.






Similar questions

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Trouble with Mail mailboxes on IMAP account

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.