Unable to update from 10.11.4 to 10.11.6 (stuck in a loop)

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Unable to update from 10.11.4 to 10.11.6 (stuck in a loop)

Trying to update old macbook (2008) from 10.11.4 to 10.11.6. One update shows in the Mac App store. When I click ‘update’ it says I need to restart, when I click ‘restart’ it takes me back to the Mac App Store, where a pop up tells me “Available updates have changed. Click “Show Details” to see the available updates.”

I click “Show Details”, but it still just shows the one update I tried to do in the first place.. I am stuck in this loop!

MacBook

Posted on Nov 10, 2019 11:56 PM

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Answer 1

Top-ranking reply

Eau Rouge

Level 8

42,650 points

Nov 11, 2019 01:40 AM in response to MrsWilliamsRSA

Instead of downloading via the App Store you can download this 10.11.6 Combo from here,

https://support.apple.com/kb/DL1885?viewlocale=en_US&locale=en_US

Once the download has completed double-click to start the installation.

If there are still problems with installing the update try doing it in Safe Mode.

Use safe mode to isolate issues with your Mac – Apple Support

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Answer 2

Nov 11, 2019 03:03 AM in response to Eau Rouge

Thank you for your help! When I go to the URL above on the old MacBook, the page loads, but the download button and images are not visible. When I view the URL on another (newer Mac), I can see the download link. So I downloaded on my newer mac, and copied onto a USB drive to use on the old machine. All sorted now. Thanks again.

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Unable to update from 10.11.4 to 10.11.6 (stuck in a loop)

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