I wan't to install Mojave (up from High Sierra) but the link from page https://support.apple.com/en-us/HT210190 is broke; leads to a file that says cannot be installed. Not helpful. Suggestions?

I wan't to install Mojave (up from High Sierra) but the link from page https://support.apple.com/en-us/HT210190 is broken; leads to a file that says: "This copy of the Install macOS Mojave.app application is damaged and can‘t be used to install macOS."


Not very helpful. Suggestions most welcome.

MacBook Pro 15", macOS 10.13

Posted on Nov 10, 2019 5:19 PM

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Posted on Nov 10, 2019 6:42 PM

I just checked and it worked for me, try again, Get macOS Mojave


If it does not work could indicate you have another issue.


You can try this way also.....How to reinstall macOS from macOS Recovery - Apple Support

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Nov 10, 2019 7:48 PM in response to mjw264

Hi Fyip,

That didn't help, I'm sorry. The link Get macOS Mojave was what I used in the first place with the error message I report. I have not tried the Recovery method, but won't it simply go to the recovery partition and reinstall the system that is stored on my recovery partition, ie High Sierra? Anyway, I'll give it a try.

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Nov 10, 2019 9:51 PM in response to mjw264

When trying to download Mojave connect your Mac to your router via a cabled connection, this should provide

a quicker download and a more robust connection. Do not use the Mac while it is downloading and restrict other

devices access to your shared internet connection.

Upgrade to macOS Mojave - Official Apple Support


Try again.

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Nov 10, 2019 8:07 PM in response to mjw264

I just now realised that I I had the Update to Mojave app in Applications (which I got when I installed High Sierra), so I deleted it and tried again using the App Store link. It looked like it was working, but after some time loading the file I go the same message, "This copy of the Install macOS Mojave.app application is damaged and can‘t be used to install macOS." Looks to me like the version on App store really is broken.

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I wan't to install Mojave (up from High Sierra) but the link from page https://support.apple.com/en-us/HT210190 is broke; leads to a file that says cannot be installed. Not helpful. Suggestions?

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