continuous pop up

I'm continuously getting pop up that “xodjmpyrlocd” is damaged and can’t be opened.

I clicked on the option of show in finder but nothing is working. Pop up says that "this file was downloaded on an unknown date".

MacBook Pro 13", macOS 10.15

Posted on Nov 9, 2019 06:18 AM

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Question marked as Top-ranking reply

Posted on Nov 9, 2019 06:24 AM

Force Quit Safari ( command + option + esc keys).Then restart Safari holding the Shift key. 


If you still have problems Empty Caches (Safari menu > Preferences > Privacy > Remove all website data. (This will also remove history if you do not want to remove History open Safari Preferences > Advanced and check mark “Show Develop Menu” then choose “Empty Caches” from Develop Menu ).


Then go to Safari menu > Preferences > Extensions and check there. If there is an extension delete it.


If the problem persists then download and run Malwarebytes. Malwarebytes was developed by one of our own colleagues here in ASC and is about the most proven anti-malware software for Mac.


Of course, if you then revisit the site that is generating the pop-ups they will return.



1 reply
Question marked as Top-ranking reply

Nov 9, 2019 06:24 AM in response to Mwemwe

Force Quit Safari ( command + option + esc keys).Then restart Safari holding the Shift key. 


If you still have problems Empty Caches (Safari menu > Preferences > Privacy > Remove all website data. (This will also remove history if you do not want to remove History open Safari Preferences > Advanced and check mark “Show Develop Menu” then choose “Empty Caches” from Develop Menu ).


Then go to Safari menu > Preferences > Extensions and check there. If there is an extension delete it.


If the problem persists then download and run Malwarebytes. Malwarebytes was developed by one of our own colleagues here in ASC and is about the most proven anti-malware software for Mac.


Of course, if you then revisit the site that is generating the pop-ups they will return.



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continuous pop up

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