1 year free Apple TV

I found that I had to open the Apple TV+ app on the device I just purchased in order to see the offer. It didn't show up on any other of my devices. There was a blue "Enjoy 1 year free" button on the new device. Now that I'm signed up, it is free on all others.

It's been reported that Apple are giving people with this problem a code to redeem (they will require details of the qualifying purchase) - see https://www.macrumors.com/2019/11/04/apple-tv-redeem-codes-1-year-free-trial/

You should be offered this when you sign up. If not, see if this helps: https://www.macrumors.com/2019/11/01/not-seeing-apple-tv-1-year-free-trial/

Hi!

Followed Roger's suggestion although the solution on macrumors.com didn't help me.

Still seeing only the 7 day free trial.

Any other suggestion?

Thanks!

David

I can only suggest you contact Support: https://getsupport.apple.com