I can not upload my iTunes card
I want to add 15€ from my iTunes card to my Apple account but my account is doing nothing. If I but the code the code is grey and then it turn into blue. I already paid for this
iPhone 8 Plus, iOS 13
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User profile for user:
Joseph_S.
User level:
Community Specialist
Hello and welcome to Apple Support Communities, celina104.
If I understand your post correctly, you're unable to redeem your iTunes Gift Card. I’d like to help.
Follow the steps in this article:
If you can't redeem your App Store & iTunes Gift Card, Apple Music Gift Card, or content code
Let us know if that resolves this issue for you.
Thanks for using the Apple Support Communities. Take care.