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celina104 Author

Level 1

4 points

I can not upload my iTunes card

I want to add 15€ from my iTunes card to my Apple account but my account is doing nothing. If I but the code the code is grey and then it turn into blue. I already paid for this

iPhone 8 Plus, iOS 13

Posted on Nov 1, 2019 7:35 AM

Top-ranking reply

Joseph_S.

Community Specialist

Posted on Nov 6, 2019 7:08 AM

Hello and welcome to Apple Support Communities, celina104.

If I understand your post correctly, you're unable to redeem your iTunes Gift Card. I’d like to help.

Follow the steps in this article:

If you can't redeem your App Store & iTunes Gift Card, Apple Music Gift Card, or content code

Let us know if that resolves this issue for you.

Thanks for using the Apple Support Communities. Take care.

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I can not upload my iTunes card

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