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Harperlaney Author

Level 1

4 points

Account has been disabled in iTunes and App Store

My account is saying it’s disabled and I can’t download apps or do anything. My credit card is fine. There’s no reason my account should be disabled. Who do I talk to

iPhone XR, iOS 13

Posted on Oct 29, 2019 7:35 PM

Top-ranking reply

King_Penguin

Level 10

334,186 points

Posted on Oct 31, 2019 3:43 AM

Contact iTunes Support in the country where you live (and which is therefore the country on the account) and see if they can/will re-enable it : If you see a message that says 'Your account has been disabled in the App Store and iTunes’

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Account has been disabled in iTunes and App Store

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