How to iTunes to Back up, if we can't unlock/Screen being unresponsive.

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Level 1

4 points

How do we Connect our Phone X to iTunes to Back up, if i can not unlock it to get to home screen because of Screen being unresponsive.

Already tried:

restart (Home bottom , Volume down)

forced restart (volume up, down, home bottom hold).

iPhone XS Max, iOS 13

Posted on Oct 22, 2019 3:53 PM

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Answer 1

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Top-ranking reply

Level 6

8,473 points

You can’t unless you have it set to back up to iCloud and it does it on its own once it’s connected to power and asleep.

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