You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📢 Newsroom Update

The new iPad mini is available today. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

ipad could not start the ipad

Please look at the picture. I do not know what to do


Serial Number: DMPLG5BLFK16



Posted on Oct 14, 2019 2:31 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 14, 2019 4:25 AM

Welcome to the community.


At the risk of perhaps restating what is displayed on your screen - the message is clear in that the Activation Server is reported as “not available”. To fix this, you’ll either need to wait until the server is again available, or, if you have one, connect your iPad to your PC/Mac and try to activate the iPad from iTunes.


This may help

https://support.apple.com/en-gb/HT201407


If all else fails, directly contact Apple Support for assistance. You can use the link at top-right of this page - or use this link

https://getsupport.apple.com


3 replies
Question marked as Top-ranking reply

Oct 14, 2019 4:25 AM in response to hen1988

Welcome to the community.


At the risk of perhaps restating what is displayed on your screen - the message is clear in that the Activation Server is reported as “not available”. To fix this, you’ll either need to wait until the server is again available, or, if you have one, connect your iPad to your PC/Mac and try to activate the iPad from iTunes.


This may help

https://support.apple.com/en-gb/HT201407


If all else fails, directly contact Apple Support for assistance. You can use the link at top-right of this page - or use this link

https://getsupport.apple.com


Oct 14, 2019 5:54 AM in response to hen1988

Where are you? Are you connected to a private WiFi network, such as your home or office? Or are you connected to a public WiFi network, such as a train station or coffee house?


If you are connected to a public WiFi network, it might be that your iPad cannot reach the activation server -- because it cannot open the internet connection -- because it cannot yet open a Safari instance with which to accept the Terms and Conditions of this public WiFi network. If this is your case, there is nothing you can do until you either connect to a private WiFi network or connect to a computer that has iTunes and an internet connection.


By the way, any Apple store will be happy to lend you a connection for this purpose.

ipad could not start the ipad

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.