You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Upgrading to macOS Catalina

I'm trying to upgrade to macOS Catalina (currently using macOS Mojave 10.14.6) and I'm getting the following message: "This copy of the Install macOS Catalina application is damaged, and can‘t be used to install macOS".


How do I uninstall this version and start over?

MacBook

Posted on Oct 11, 2019 10:57 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 18, 2019 10:43 AM

Go to the Applications Folder find the macOS Catalina installer and drag it to the Trash. Enter your Administrative password to trash it. Download a fresh copy of the macOS Catalina installer.

Make sure to make a Time Machine backup of your Mojave 10.14.6 system before you upgrade, in case you need or want to go back to Mojave. Some of your applications may not work with Catalina.

4 replies
Question marked as Top-ranking reply

Oct 18, 2019 10:43 AM in response to ENRinSF

Go to the Applications Folder find the macOS Catalina installer and drag it to the Trash. Enter your Administrative password to trash it. Download a fresh copy of the macOS Catalina installer.

Make sure to make a Time Machine backup of your Mojave 10.14.6 system before you upgrade, in case you need or want to go back to Mojave. Some of your applications may not work with Catalina.

Upgrading to macOS Catalina

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.