Why is it wanting me to verify

Question

Why is it wanting me to verify

When I am trying to download an app it asks me to verify my billing address and then when I put in my password and push done it does it again and won’t let me download anything!

please help me!!!!

iPhone 11

Posted on Oct 11, 2019 8:54 AM

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Answer 1

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Top-ranking reply

Ingo2711

Level 9

75,375 points

Oct 11, 2019 9:18 AM in response to Helpmeplz1111

Did you try to change the payment info before you buy the app?

Change, add, or remove Apple ID payment methods - Apple Support

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Answer 2

Phil0124

Level 10

209,759 points

Oct 11, 2019 9:25 AM in response to Helpmeplz1111

Sounds like you try to download something that required you to pay, and your account was unable to be charged. As such you now owe that amount and will not be able to download anything until you resolve the debt.

Since you are 11, it will be best if you talk to your parents to get the payment resolved.

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Answer 3

Oct 11, 2019 9:20 AM in response to Ingo2711

It was a free app and I am 11 years old and don’t have a credit card

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