[unknown app] is damaged and can't be opened?

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Level 1

9 points

[unknown app] is damaged and can't be opened?

Hello everyone. I just upgraded to Catalina and I keep receiving this alert from mac that "pzesospbomem” is damaged and can’t be opened." I have no idea what that is. It says either "show in finder" and "ok" and when I click show in finder, nothing happens. I have looked all over my macbook and I have no such app. I have no idea what it is. When I click ok the message just keeps popping up. I have restarted twice and shut down. Please help me figure this out

MacBook

Posted on Oct 7, 2019 05:55 PM

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Answer 1

Top-ranking reply

etresoft

Level 9

55,286 points

Oct 7, 2019 06:34 PM in response to airmenstar

This is almost certainly malware. Catalina is probably blocking the execution, but the script that launches it is still in place. Download MalwareBytes (https://www.malwarebytes.com) and see if it removes anything.

And be very careful about posting or sending any personal information over the internet. Do NOT override ANY security settings.

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Answer 2

airmenstar Author

Level 1

9 points

Oct 7, 2019 07:11 PM in response to etresoft

This is exactly what it was. I actually called apple support before your response because the message was so annoying and after a bunch of commands she told me to download exactly what you said and it fixed it right up, even named the malware by name.

Thank you so much!

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[unknown app] is damaged and can't be opened?

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