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lay0007 Author

Level 1

5 points

my iphone xs max error 14

my iphone xs max error 14 y?

iPhone XS

Posted on Sep 26, 2019 9:25 AM

Top-ranking reply

chris_g1

Community Specialist

Posted on Sep 28, 2019 1:30 PM

Hello lay0007 and welcome to Apple Support Communities.

I see you're having an issue with an Error 14 being thrown when you're connected via iTunes to your iPhone XS Max.

Error 14 is a general hardware error and can mean anything from a bad USB cable to an issue with security software if you're on a Windows system to an actual hardware issue with the iPhone. Use the steps here to troubleshoot this.

Get help with iOS update and restore errors - Apple Support

If the steps don't resolve your issue, you'll find a link at the bottom of that article for contacting Apple Support to explore service options.

Cheers.

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