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i have a quetion about billing

i canceled a game, animal jam on itunes, on 8/22/2019 and today i see i was billed again for it, how do i get reimbursed for the payment?

Posted on Sep 23, 2019 8:22 PM

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Posted on Sep 25, 2019 1:41 PM

Hello ripple one_1.


Welcome to Apple Support Communities. I understand that you canceled a game but you got charged again. I’m happy to help.


Please use the steps here to cancel your subscription: View, change, or cancel your subscriptions - Apple Support


If you still need help, please contact iTunes Store Support here: Apple - Support - Topic Selection


Take care.

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Question marked as Top-ranking reply

Sep 25, 2019 1:41 PM in response to rippleone_1

Hello ripple one_1.


Welcome to Apple Support Communities. I understand that you canceled a game but you got charged again. I’m happy to help.


Please use the steps here to cancel your subscription: View, change, or cancel your subscriptions - Apple Support


If you still need help, please contact iTunes Store Support here: Apple - Support - Topic Selection


Take care.

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i have a quetion about billing

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