You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
📰 Newsroom Update
Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >
Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >
hi!
I'm having problem updating to iOS 13 using iTunes(win10). downloaded the file and when I try to restore iTunes said "you need to use the latest version of iTunes to restore an iPhone" or something like that. in fact, currently using version 12.10 of iTunes. appreciate any feedback
iPhone 6s
Hello,
do as instructed. Update to the lastest iTunes version, then try to update to iOS 13.
Instructions how to install the latest version of iTunes can be found here:
https://support.apple.com/en-us/HT201352
Best regards,
emeu1
See If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support. If you're trying to update using iTunes try over the air instead, or vice versa.
tt2
hi!
yes followed that instructions but still no luck on updating the OS. the pop up message still appears even though already using the latest version of iTunes.
iOS 13 is not available for the iPod Touch until 24th September.
can't update to iOS 13
