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GrnDc52 Author

Level 1

4 points

SIM card not valid

Bought a Uno mobile data card and installed it in an unlocked iPhone X Max (bought in Apple store) to travel to Italy - installed SIM card which has been activated according to Cellular abroad but get message that the card is not valid, is from a service provider that is not supported under the activation policy currently assigned by the activation server...

Any thoughts or help from anyone or has anyone has experience with cards from this provider (Cellular abroad is the US representative for Uno mobile)

iPhone XS

Posted on Sep 19, 2019 6:14 PM

Top-ranking reply

KiltedTim

Level 10

202,252 points

Posted on Sep 19, 2019 6:20 PM

Sounds like the phone you bought is not actually unlocked.

Contact Apple Care.

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SIM card not valid

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