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4dana Author

Level 1

6 points

Billing issue

Hi. Please credit my Acct 12.99 I was just billed. I’m not sure what it was for, I think storage. I read that within 12 days I can get a reimbursement for purchase.

Thank you

dana

Posted on Sep 18, 2019 2:26 AM

Top-ranking reply

King_Penguin

Level 10

334,186 points

Posted on Sep 18, 2019 2:30 AM

These are user forums, we are fellow users, nobody on here can credit you with anything.

Purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com

Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

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Billing issue

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