Will the Genius Bar help transfer files from old Mac to new Mac?

Cantkeepupwithtechnology wrote:

I’m buying a new Mac. My old one is not starting up well and does not have enough memory to upgrade OS. Will the Genius Bar help transfer my files?

Memory = RAM

Storage = HD/ SSD

Yes the Genius bar is there to help you.

Make an appointment —

https://www.apple.com/retail/geniusbar/

or use the app

From iOS device using the app —online Genius Bar appointment:

https://itunes.apple.com/us/app/apple-support/id1130498044?mt=8

You can try asking them at https://getsupport.apple.com/ by selecting your device.

Yes.