Activation lock is on, it is still linked to the previous owner

I bought an Apple iPad air.used it for 6 months ,now the activation lock is on.it is still link to the previous owners I'd.I can't get hold of the previous owner.iPad is not reported stolen.I also don't have the previous owners email address. What can I do.thanks





[Re-Titled by Moderator]

Posted on Sep 16, 2019 12:26 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 16, 2019 12:28 PM

Unless you can contact the previous owner and have them remove it from their account, the iPad is worthless.


Activation Lock - Turn off Find My iPhone

3 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Activation lock is on, it is still linked to the previous owner

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.