i have been sent a text message from apple store charging me fir something I havent bough

I received a message

You have been charged 24.99 for iTunes MM31DD7GHAK. If this payment was NOT genuine, see http://bit.do/e8cEh & fill out the form to cancel the subscription.


i have no idea what this is for how can I query it

iPhone 8

Posted on Sep 10, 2019 07:21 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 13, 2019 12:11 PM

I have been sent the same message and also have not purchased anything for the amount of £24.99. I do have iCloud storage and the monthly message they send regarding charges is the same as the text I got saying they were taking £24.99 from my account?? It hasn’t been taken form my account yet?

2 replies

Sep 10, 2019 07:26 AM in response to CoastalKate1

It is phishing. In a message Apple will always address you by your real name, never by your email address or Dear Customer. Also the sent-from address should be @apple.com or @itunes.com Additionally Apple does not send attachments.

Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support


Forward it as an attachment to reportphishing@apple.com

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

i have been sent a text message from apple store charging me fir something I havent bough

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.