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iOS mail app unread don’t include sub folders

Hi, I have around 30 sub folders in my exchange account but in my phone i only care about around 10 folders which I configured for push notifications so all the mails included in those 10 folders are auto downloaded without the need of getting into the folder and that works fine.


The problem comes in the “unread” mailbox, which only bring me the unread mails from inbox and not all the 10 sub folders I have configured.


I know I can go manually to Inbox folder, drag the search field down and click for unread search, but that will show me all unread mails in all 30 sub folders I have configured and not only the 10 I want.


I’m an apple user but in my company we had androids and now that I got switched to apple I’ m missing having this feature that works automatically enabled in android but i cannot find how to enable it in iOS. Thank you in advance for your help.

iPhone XS

Posted on Sep 1, 2019 9:21 AM

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Posted on Sep 1, 2019 9:30 AM

Did your company switch you with an iPhone or is this a personal phone that you use for work? If they do provide Android phones to employees, then that is, most likely, what they support. Regardless, you can ask your company's IT department for assistance on this matter ... or if they allow using personal phones for work-related business. Of course I am just assuming that this is the case based on your post.

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Question marked as Top-ranking reply

Sep 1, 2019 9:30 AM in response to Darth_Maul

Did your company switch you with an iPhone or is this a personal phone that you use for work? If they do provide Android phones to employees, then that is, most likely, what they support. Regardless, you can ask your company's IT department for assistance on this matter ... or if they allow using personal phones for work-related business. Of course I am just assuming that this is the case based on your post.

iOS mail app unread don’t include sub folders

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