why won’t my phone update, it says i’m not connected to internet but i have wifi

why won’t my phone update: it says i’m not connected to internet but i have wifi




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iPhone 7

Posted on Aug 30, 2019 6:19 PM

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Posted on Aug 30, 2019 6:59 PM

If you're having trouble updating over wifi I would highly suggest updating through iTunes if possible.

https://support.apple.com/en-us/HT204204

Also trying turn wifi off and on again you may even need to forget the wifi and reconnect. Sometimes even simply turning on and off the device helps.

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Aug 30, 2019 6:59 PM in response to spit_fire_158

If you're having trouble updating over wifi I would highly suggest updating through iTunes if possible.

https://support.apple.com/en-us/HT204204

Also trying turn wifi off and on again you may even need to forget the wifi and reconnect. Sometimes even simply turning on and off the device helps.

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Aug 30, 2019 8:45 PM in response to spit_fire_158

spit_fire_158 Said:

"HELP ME!!! why won’t my phone update..."

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iOS 12.4.1 is the most recent update.


So, For Thought: Perhaps there are no updates even available? Checking for Updates, does the iOS 12.4.1 update already come up?


To Find Out, Go To: General > Software Update > See if you have 12.4.1 already installed.

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why won’t my phone update, it says i’m not connected to internet but i have wifi

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