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iCloud activation lock

I bought this iPhone from japan and all was good but when i gave this iPhone to my sister she is crate new apple id but she is forged  passcode and when I updated the phone.. iphone was activation lock please help me i many try but I cannot get apple id please help me.

iPhone 6s

Posted on Aug 21, 2019 9:29 AM

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Question marked as Top-ranking reply

Posted on Aug 21, 2019 10:18 AM

Have you tried : If you forgot your Apple ID - Apple Support ?


Or, and if you bought the phone new (i.e. it’s not second-hand), you could try going to an Apple Store (make a Genius Bar appointment if you do) or try contacting iTunes Support online (https://www.apple.com/emea/support/itunes/contact.html) and see if they can remove the phone from the account - they are likely to want to see proof of ownership before they might help e.g. original receipt with the serial number on it.

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Question marked as Top-ranking reply

Aug 21, 2019 10:18 AM in response to suraj006

Have you tried : If you forgot your Apple ID - Apple Support ?


Or, and if you bought the phone new (i.e. it’s not second-hand), you could try going to an Apple Store (make a Genius Bar appointment if you do) or try contacting iTunes Support online (https://www.apple.com/emea/support/itunes/contact.html) and see if they can remove the phone from the account - they are likely to want to see proof of ownership before they might help e.g. original receipt with the serial number on it.

iCloud activation lock

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