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User profile for user: dionne197
dionne197 Author
User level: Level 1
4 points

Restrictions passcode

I am looking to sell my iPhone 7 Plus and set about to erase all contents and settings. I keyed in my passcode but then was ask to key in my restrictions passcode which I wasn’t able to remember as have not been used once since new. I have attempted 13 times but failed and I guess it would lock out if I keep attempting. I unfortunately do not have a PC or Mac and mini iPad is my only ‘desktop’.


Can anyone advise how I would be able to retrieve my restrictions passcode without the need of PC or Mac, please? Any tips/advice would be much appreciated.. Thank you.

Posted on Aug 21, 2019 1:12 AM

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User profile for user: sergekills
sergekills
User level: Level 7
33,263 points

Posted on Aug 21, 2019 1:21 AM

Hello.

Unfortunately, you can't retrieve your passcode, you have to erase your iPhone. You can borrow someone's laptop or go to the nearest Apple Store, they could help.

Try this first:

  1. Head to iCloud.com form a computer
  2. Log in with your Apple ID
  3. Tap "Find My iPhone" app and erase your iPhone from there.
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Restrictions passcode

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